Cleaning Audit | Simply Pristine

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How to use this checklist

Walk through your space right now — or think about your last clean. Tick every item that gets done consistently by your current cleaner. Be honest. The result at the bottom will tell you exactly where you stand.

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Floors & Vacuuming

The most visible area — but are the hard-to-reach spots getting done?

0/8

Main floor areas vacuumed or moppedThe obvious bit — open floor space is cleaned each visit

Vacuuming done behind doorsDust and debris collects in door corners — rarely done without instruction

Under desks vacuumed (chairs moved)Chairs should be moved, not just cleaned around. Check under yours now.

Under furniture edges & kickboardsThe gap between furniture and floor — a dust trap that's often missed

Floor edges & skirting boards wipedDust builds along skirting boards and is almost never cleaned without a specific request

Hard floor mopped after vacuumingSweeping or vacuuming alone doesn't clean hard floors — they need to be mopped too

Entrance mats lifted and cleaned underneathDirt accumulates under entrance mats — most cleaners just vacuum on top

Corners and tight spots not just swept toCorners require getting into with the right tool — not just pushing dust toward them

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Surfaces & Dusting

Dust doesn't just sit at eye level — the spots above and below are where most cleaners fall short

0/8

Top of door frames dustedRun your finger across the top of a door frame right now. If there's dust, your cleaner isn't reaching it.

Top of cupboards & shelving unitsHigh surfaces accumulate dust fast and are almost universally skipped

Window sills and ledges wipedSills collect dust, insects and grime — especially near ventilation

Blinds & window frames dustedBlinds are a notorious dust trap — rarely cleaned unless specifically requested

Air vents & vent grilles dustedDust on vents re-circulates into the air you breathe — check yours

Desk surfaces properly cleared and wipedWiped around objects — not just dusted between them

Monitor screens & equipment dustedScreens, keyboards and equipment gather visible dust quickly if not addressed

Ceiling corners checked for cobwebsCobwebs in ceiling corners are a dead giveaway that dusting stops at head height

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Touch Points & High-Contact Surfaces

The areas touched dozens of times a day — and the most important for hygiene

0/7

Light switches cleaned — no finger marksLight switches are touched constantly. Check yours for smears, marks and grime around the edges.

Door handles front, back and shaftHandles get cleaned on the grip but rarely on the shaft or backplate — check both sides

Door edges and push platesThe edges of doors — especially where people push — collect grime and are almost always missed

Lift buttons & intercom panelsSome of the highest-contact surfaces in any building — regularly overlooked

Reception desk & counter sanitisedThe first thing clients touch — should be sanitised every clean, not just wiped over

Phone handsets & keypads cleanedPhones carry more bacteria than most surfaces — rarely included in standard cleans

Smudge marks removed from glass partitionsGlass panels and partitions show every fingerprint — check yours against the light

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Bathrooms & Kitchen Areas

High-hygiene zones where the details matter most for staff health and client impressions

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Behind toilet base and around pedestalThe floor behind and around the toilet base — one of the most consistently missed spots in any bathroom

Toilet seat hinges and undersideThe hinge area and underside of toilet seats harbour bacteria — check if they're being properly cleaned

Sink taps and base of tapsCalcium and grime builds at the base of taps — wiping around them isn't enough

Soap dispensers and paper towel holders wipedOften refilled but never actually cleaned — both collect drips, grime and bacteria

Microwave inside cleaned, not just wiped outsideThe inside of the microwave is a common omission in office kitchen cleans

Kitchen sink plughole and drain areaThe drain area builds slime and bacteria — cleaned properly or just rinsed?

Bin lids and bin surrounds cleanedThe outside of bins and the area around them — touched constantly, rarely sanitised

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Communication & Reliability

A great clean means nothing if your cleaner disappears when things go wrong

0/6

They show up on the agreed day, every timeConsistency is the foundation. If you never know if they'll turn up, that's not acceptable.

You can reach them directly — no call centresCan you contact a real person quickly when you need to? Or do messages disappear into a void?

Issues raised get fixed promptlyWhen you've pointed something out, was it genuinely fixed and checked at the next clean?

They proactively flag things they noticeA great cleaner notices a leak under the sink, a broken fitting, or something that needs attention and tells you.

Standards haven't dropped since the first cleanThe first clean is always the best — does yours still match what you first received?

You feel confident the job is being done rightOr do you find yourself double-checking after every clean?

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Training, Compliance & Specialist Areas

For medical, industrial and high-risk environments — basic cleaning isn't enough

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Cleaner is trained in infection control (if medical)In any medical environment, this isn't optional — it's a basic requirement

Correct products used for the environmentTGA-approved hospital-grade disinfectants in medical areas, food-safe products in kitchens — not just one product for everything

Cross-contamination prevented (colour-coded cloths)Separate cloths for bathroom vs kitchen vs general areas — if they use the same cloth everywhere, that's a hygiene risk

Cleaner is police checked and verifiedFor medical centres, offices and sensitive environments — has your cleaner been properly vetted?

Fully insured with current public liabilityCan they provide a certificate of currency? If not, any accident or damage is your problem.

WHS-compliant processes and documentationSafe work method statements, chemical handling procedures and proper documentation — not just showing up with a mop

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Want a printed version?

Click the print button in the score bar above to get a clean, printable version of this checklist — perfect for walking through your site or sharing with your team.

Is Your Cleaner ActuallyDoing the Job?

Is Your Cleaner Actually
Doing the Job?